FAQ
Most frequent questions and answers
What exactly is Alispo international?
Alispo International is a Pakistan-established all sorts of medical tools manufacturing firm.
We produce 10000+ various tools communed to the medical industry.
We produce 10000+ various tools communed to the medical industry.
Where is Alispo international located?
We work from our manufacturing facility in Sialkot, Pakistan.
Our address is "Muslim masjid street, roras road, Muzaffarpur, Sialkot 51310, Pakistan. Our communication email is [email protected]
Our address is "Muslim masjid street, roras road, Muzaffarpur, Sialkot 51310, Pakistan. Our communication email is [email protected]
Where are your surgical instruments manufactured?
All of our surgical tools are manufactured in our manufacturing unit/factory in Sialkot, Pakistan.
Guests are allowed with an appointment.
Guests are allowed with an appointment.
How does your company policy addresses ethical trade?
Ethical Trade is very important to us.
We instruct our workers in a secure, interactive, and efficient backdrop in directive to have professional craftsmen, yet manufacturing the best quality end product.
We instruct our workers in a secure, interactive, and efficient backdrop in directive to have professional craftsmen, yet manufacturing the best quality end product.
Can customers visit your manufacturing premises?
Client happiness and confidence building are one of the core goals that we seek to accomplish through our products.
We do have a facility to place factory tours on ultimatum for our esteemed clients. It enables our customers to notice the amount of work, effort, and accuracy we put in to manufacture the tools.
We do have a facility to place factory tours on ultimatum for our esteemed clients. It enables our customers to notice the amount of work, effort, and accuracy we put in to manufacture the tools.
Are Alispo International products CE marked?
Yes, all the surgical tools manufactured at Alispo International are CE marked.
Are Alispo International products traceable?
No, our surgical tools are not laser marked with our brand information.
They are marked with or without the client's brand name and all the information necessary for tracing according to their demand.
They are marked with or without the client's brand name and all the information necessary for tracing according to their demand.
How are your instruments inspected?
The instruments manufactured at Alispo International go through a strict procedure of review.
They go through optical checks by using calibrated measuring tools, performance matrix evaluation, and complete procurement before going to the client.
They go through optical checks by using calibrated measuring tools, performance matrix evaluation, and complete procurement before going to the client.
What material is used to manufacture the instruments at Alispo?
In conformity with ISO 7153-1, all surgical tools are produced utilizing the best stainless steel. We also provide material credentials on demand to our clients.
Can we get samples?
Your sample inquiries are welcome. Please submit your request to get a sample instrument for quality evaluation objectives.
Please enquire about your instruments by letting us know by emailing at [email protected]
Please enquire about your instruments by letting us know by emailing at [email protected]
What is your production timeframe?
It depends on the order quantity & instrument types. We provide a production time frame for every client in the billing invoice. Our regular production time is 45/60 days.
How to transfer payment?
Clients who want to purchase a few items (small orders) can pay us via western union. Regular clients can pay us via bank transfer directly to our company account.
Return/Refund Policy
Normally, we have no refund/return guidelines because we are not an online e-commerce store.
We produce items on demand & according to the client's instructions. Every single instrument is properly checked before dispatch.
So there is nothing to worry about product quality because we are a direct professional manufacturer & every single step is performed under our staff surveillance.
If in case some sort of crisis ensued, please notify us within 7/10 trade days. Explain to us with in-depth points & also enclose defective items pictures in attachment.
Rest ensured we will do our best for you.
So there is nothing to worry about product quality because we are a direct professional manufacturer & every single step is performed under our staff surveillance.
If in case some sort of crisis ensued, please notify us within 7/10 trade days. Explain to us with in-depth points & also enclose defective items pictures in attachment.
Rest ensured we will do our best for you.